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FAQ's

Maria online preschool student learning virtual lessons with Ms. Denise & Ollie.

HELPFUL STUFF

1) How do I access my child's Preschool Lessons? 

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During the signup process you will be asked to create an account on our site, at which time you will create your own Login ID and Password. You will need your Login ID and Password to view your online Preschool Lessons and to download your weekly Supplemental Packs.

 

I recommend that you view and complete One Online Preschool Lesson per day with your child. The Free Preschool Lessons are available HERE and Paid Lessons HERE.

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2) How soon after I signup will I have access to my child's Online Preschool Lessons?


Upon Signup, ALL of your Online Preschool Lessons are available Immediately! 

And they are pretty awesome if I may say so myself! The Free Curriculum offers 10 exciting themes like THE FARM, OCEAN, PETS, INSECTS, COLORS, DINOSAURS, plus More! Over 70 free online preschool lessons in all.

 

My YEAR ROUND online preschool program contains more than 450 virtual preschool lessons for your child to enjoy! Pick and choose based on your child's preference and individual pace! 

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3) What is the difference between the Free Curriculum and a paid subscription?

 

The Free Online Preschool Curriculum is designed to be approximately 3 months in length and consists of over 70 Core Preschool Lessons, Mini Lessons, Bonus Projects, and Story Time videos. I also offer a paid YEAR ROUND virtual preschool curriculum that includes Fall, Winter, Spring, Summer Camp, Story Time, The ABCs, and more! There are over 450 videos included in my Year Round program.  


4) How long will I have online access to my child's lessons?
 

FREE Curriculum Access Details:

Enjoy 3 full months of our Preschool Online Learning Lessons at absolutely no cost! Your account will expire after this initial period, but you can easily renew for an additional 3 months free of charge. This complimentary renewal process is unlimited. 

PAID Curriculum Access Details:

Grants you 15 months of total access (one year + 3 bonus months). Enjoy unlimited access to all online preschool lessons, craft instructions, and complete worksheet bundles. 

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5) Do I need an internet connection to view my Free Online Preschool Lessons?  

Yes, you will need an Internet Connection and a Computer, Mobile Device or Smart TV to View your Online Preschool Lessons. 

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6) How do I watch your online preschool Lessons on my TV, from my phone?
 

📺 How to Cast Creative Kids Virtual Preschool Videos to Your TV

Watching our lessons on a big screen is a fantastic way to keep your child engaged! Below are simple instructions for casting from your smartphone or tablet to your TV, using the two most common methods.

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Prerequisites (Check These First!)

  1. Wi-Fi Connection: Make sure your phone/tablet and your TV (or casting device like a Chromecast/Apple TV) are connected to the SAME Wi-Fi network.

  2. Casting Icons: Look for the specific casting icon on the video player in your web browser or app (see instructions below)
     

Method 1: Casting with Chromecast (Android, iOS, Smart TVs)

This method works if you have a Google Chromecast device, or a Smart TV that has built-in Google Cast technology.

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Step-by-Step Instructions:

  1. Open the Lesson: Go to the Creative Kids Virtual Preschool website and start playing the video lesson on your phone or tablet.

  2. Look for the Cast Icon: Tap the video screen once. You should see the Cast Icon (a small TV screen with the Wi-Fi symbol in the corner: 📺).

  3. Select Your Device: Tap the Cast Icon. A list of available devices (like "Living Room TV" or "Chromecast") will appear.

  4. Connect: Tap the name of your TV or casting device.

  5. Start Watching: The video should immediately appear on your television!

(To stop casting, tap the Cast Icon again and select "Disconnect.")

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Method 2: Casting with AirPlay (iPhone, iPad, Apple TV)

This method is for Apple devices casting to an Apple TV or a compatible AirPlay 2 enabled Smart TV.

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Step-by-Step Instructions:

  1. Open the Lesson: Go to the Creative Kids Virtual Preschool website and start playing the video lesson on your iPhone or iPad.

  2. Look for the AirPlay Icon: Tap the video screen. You should see the AirPlay Icon (a rectangle with a triangle pointing up at the bottom: AirPlay 🎦).

  3. Select Your Device: Tap the AirPlay Icon. A list of devices (like "Apple TV" or "Samsung TV") will appear.

  4. Connect: Tap the name of your Apple TV or AirPlay-enabled TV.

  5. Start Watching: The video will begin playing on your television.
     

(Note: If the AirPlay icon doesn't appear in the video player, you can try mirroring your entire screen from your phone's Control Center.)

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7) I'm having problems playing your videos on my laptop, can you help? 

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8) Can I play your videos on my phone in the horizonal "full screen" mode?
 

There is a "Portrait Mode" or "Landscape on/off" setting on your phone, usually located under "Home Screen" or "Display". Change that setting to "Auto Rotate" or "Landscape On". You may have to restart your phone for the new setting to stick. After you restart

your phone make sure the new setting has indeed been changed.

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9) Can I download your preschool Lesson videos?

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No, Virtual preschool videos can only be viewed online. If you have the proper software it is of course possible to copy the Preschool Lessons online. However, we respectfully ask that copies be made strictly for personal use and not shared with others.

 

10) Can I share my Login ID and password with friends, family, or relatives?

 

All accounts, paid or free,  are to be used only by your immediate family. Immediate family is defined as yourself, your spouse, and your children. We ask that you please do not share your login credentials with others. 
 

Please, however, do share our site with your friends and relatives. Then, if they wish, they can setup their own individual account. 

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11) How do I reset my login password?

Go to my website home page www.CreativeKidsVirtualPreschool.com, then click on "Login" which will bring you to the login form. Click on "Existing Members", then "Login with Email", and you should see "Forgot Password". Please let me know if you need any additional help.

online preschool how to login to Creative Kids Virtual Preschool website
Virtual preschool login form for members of Creative Kids Virtual Preschool.
Online preschool login form second step.
Virtual preschool login form third step Creative Kids Virtual Preschool.

12) How do I open the Supplemental Pack files?

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Our downloadable weekly Supplemental Packs are created as PDF files. That means you will need software capable of opening PDF files. If you have Windows 10 or greater you are probably already good to go. 

 

If you do not have Windows 10 you can download free PDF software online. Search Google for “Free PDF Reader." Another option is to purchase PDF software.

 

13) What is your refund policy? 

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There are no refunds, all purchases are final. If you are having an issue with your account or have any questions I will be more than happy to help. Simply contact me at Denise@OurCreativeKids.com

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14) What is your Privacy Policy? 

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Our privacy policy is plain and simple. Your information will never be given, sold, or rented to anyone or any outside organization for any reason.

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Have a question? Contact Denise at denise@OurCreativeKids.com

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